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Privacy Policy

1. Introduction

We at Roster Technology (“we,” “us,” or “our”) respect your privacy and are committed to protecting the personal data we collect. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website and engage with our technical AV services.
 

2. The Information Collected

Information you enter on our website or provide to us in any other way is received, collected, and stored.

  • Personal Identifiers: Name, business email address, phone number, and company name provided via contact forms or service inquiries.

  • Technical Data: Internet protocol (IP) address used to connect your computer to the Internet; login data; browser type and version; and operating system.

  • Usage Data: We use software tools to measure and collect session information, including page response times, visit durations on certain pages, and page interaction data.
     

3. How Information Is Collected

Information is collected through the following methods:

  • Direct Interaction: When you fill out a "Request a Quote” form or contact us for litigation support.

  • Automated Technologies: As you interact with our site, we may automatically collect technical data about your equipment and browsing patterns via cookies and similar tools.
     

4. Why This Information Is Collected

Such Non-personal and Personal Information is collected for the following purposes:

  • To provide and operate our AV and Event Technology services.

  • To provide our Users with ongoing customer assistance and technical support.

  • To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages.

  • To comply with any applicable laws and regulations, particularly those relating to secure governmental and legal data handling.
     

5. How Your Data Is Stored and Shared

Our company is hosted on the Wix.com platform. Your data may be stored through Wix.com’s data storage, databases, and general applications on secure servers behind a firewall.

  • Third Parties: We do not sell your data. We only share information with third-party service providers (such as secure payment processors or CRM tools) necessary to fulfill your service requests.

  • Legal Requirements: We may disclose your information if required by law or in response to valid requests from public authorities (e.g., a court or government agency).


6. Your Rights and Choices

In accordance with modern privacy regulations (including CCPA and GDPR principles), you have the right to:

  • Request access to the personal data we hold about you.

  • Request the correction or deletion of your personal data.

  • Opt out of marketing communications at any time.


7. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at info@roster-tech.com.

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